Privacy Policy

1. Who we are

Taptapcards is a sole trader business providing personalised NFC business cards and digital profile services.

For data protection purposes, the controller of personal information processed through Taptapcards is the person operating Taptapcards.

If you have a question about how your information is used, or want to exercise your data protection rights, contact us at:

Email: hello@taptapcards.co.uk

2. Information we collect

Depending on how you use Taptapcards, we may collect:

• Name
• Job title and company
• Email address
• Telephone number
• Biography or business description
• Website addresses
• Social media links
• Profile photographs
• Information provided when contacting us
• Information needed to provide and manage a Taptapcard

We may also receive information relating to an order or customer request where this is necessary to provide our services.

3. How we use your information

We use personal information only where necessary for the purposes described in this policy.

• To create and maintain your digital profile
• To provide your personalised Taptapcard
• To respond to enquiries and customer requests
• To make requested profile changes
• To operate and maintain our website
• To protect the security of our website and services
• To maintain appropriate business records
• To comply with legal obligations

4. Lawful bases for processing

We process personal information using the lawful basis that is appropriate for the particular purpose.

Contract

We rely on contract where processing is necessary to provide a Taptapcard or digital profile that you have requested, including creating and maintaining your profile.

Legal obligation

We may process information where necessary to comply with legal, accounting or tax obligations.

Legitimate interests

We may rely on legitimate interests for activities such as responding to enquiries, maintaining website security, preventing misuse and operating our business.

Where we rely on legitimate interests, we consider whether the processing is necessary and whether our interests are balanced against your rights and freedoms.

Consent

Where consent is required, we will ask for it separately. We do not currently use personal information for advertising or marketing tracking.

5. Your public Taptapcards profile

Taptapcards digital profiles are designed to be publicly accessible.

Information such as your name, job title, company, biography, profile photograph, telephone number, email address, website and social links may therefore be visible to anyone who visits your profile.

You choose which information is included on your public profile. You should only provide information that you are comfortable making publicly available.

6. Who we share information with

We do not sell your personal information.

We may share personal information with organisations that are necessary to operate Taptapcards, including:

• Website and server hosting providers
• Payment or marketplace providers where applicable
• Service providers needed to fulfil orders
• Email and communication providers
• Professional or legal advisers where necessary

Our website and application infrastructure is hosted using services provided by OVHcloud.

We may also disclose information where required by law or where necessary to protect our rights, users or services.

7. eBay and other third parties

Taptapcards may use eBay as a marketplace through which customers can purchase products.

When you use eBay or another third-party service, that organisation may process your personal information under its own privacy policy and terms.

You should review the privacy information provided by the relevant third party for details of how it handles your information.

8. International data transfers

Some service providers used by Taptapcards may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take the steps required by applicable data protection law to ensure that appropriate protections are in place.

9. How long we keep your information

Customer profile information is normally retained while your Taptapcards service remains active.

If you request termination of your service, we will delete your profile information from our active systems where reasonably possible.

Some information may need to be retained for longer where required for legal, accounting, tax, fraud prevention or other legitimate business purposes.

Information relating to enquiries is normally retained only for as long as reasonably necessary to deal with the enquiry and any resulting relationship.

10. Cookies and analytics

Taptapcards does not currently use Google Analytics, Meta Pixel or similar advertising or analytics tracking services.

Our website may use cookies or similar technical mechanisms where they are necessary for the operation and security of the website, such as maintaining authenticated sessions.

11. Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

These measures include access controls, authentication, secure server configuration, HTTPS encryption and regular security updates.

However, no internet-based service can be guaranteed to be completely secure.

12. Your rights

Depending on the circumstances, UK data protection law gives you rights including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion in certain circumstances
• The right to restrict certain processing
• The right to object to certain processing
• The right to data portability in certain circumstances

Where processing is based on consent, you may also withdraw that consent.

If you would like to exercise a relevant right, contact us using the email address below.

13. Contact us

For privacy questions, data requests or concerns about how your information is handled, contact:

Email: hello@taptapcards.co.uk

14. Complaints

If you are unhappy with how your personal information has been handled, please contact us first so that we can try to resolve your concern.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Visit the ICO complaints page →

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we handle personal information.

The latest version will always be made available on this page.